1. Processing Time

• All orders are processed within 1-2 business days after payment confirmation.
• Orders are not processed on weekends or holidays.

2. Shipping Rates & Delivery Estimates

• Standard Shipping: 5-7 business days, $4.9

3. Free Shipping

• We offer free standard shipping on orders over $50.

4. International Shipping

• We currently do not offer international shipping.

5. Order Confirmation & Shipping Tracking

• Once your order has shipped, you will receive a confirmation email with your tracking number.
• Use the provided tracking number to check the status of your shipment.

6. Incorrect Shipping Addresses

• We are not responsible for orders that fail due to incorrect shipping addresses.
• Please double-check your shipping address before placing your order.

7. Lost or Stolen Packages

• We are not responsible for lost or stolen packages that are confirmed as delivered by the tracking system.
• If your package is lost or stolen, please contact the carrier.

8. Shipping Issues

• If you experience any issues with your shipment, please contact our customer service team. Customer Service Email: peace@soonnoc.com

9. Changes & Cancellations

• Changes or cancellations are only possible before the order has been shipped.
• If you need to change or cancel your order, please contact our customer service team as soon as possible.

Contact Information

• Customer Service Email: peace@soonnoc.com
• Customer Service Phone: +01 213-392-5145
• Operating Hours: Monday-Friday, 9:00 AM - 5:00 PM (EST)

Updates

• This shipping policy is effective as of June 10, 2024, and we reserve the right to update or change our policy at any time.